Student Relationship manager @ Aayushhomeo Care

Job Description

Responsibilities:
- Manage and train the team to address any non-technical issues or challenges faced by
the students while learning through an online course
- Understand the issues faced by students and effectively initiate the long-term solutions to
fix the same at scale
- Create Workflows/processes to increase student engagement and consistency while
learning any online course
- Analyze the data to identify student pain points and also generate reports/dashboards to
provide the visibility and understanding of student's progress
- Create the processes to maintain the effective/timely communication with the students
during their learning journey
- Collaborate with different stakeholders like product, content, learning-ops, placements
etc.., to improve the overall student experience
Skill requirement :
BE/B.tech or MBA graduate from Tier I & II institutes
Minimum 5 years of experience in education space and worked with different
stakeholders such as product, content/learning, business teams etc..,
Must have worked in any high-growth startups and able to adapt as per the requirements
Excellent problem-solving and communication skills

Employement Category:

Employement Type: Full time
Industry: Education
Functional Area: Public Relations
Role Category: Relationship Management
Role/Responsibilies: Student Relationship manager

Contact Details:

Company: Aayushhomeo Care
Location(s): Delhi, NCR

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