Walk-in For Service desk and Customer Service skill at Pune on 6th,7th & 8th July 2022
- Infosys
- 0 - 5 Years
- Bengaluru
- 4 years ago
- Email to a friend
- Report this job
Job Description
Dear Candidate,Greeting from Infosys BPM Ltd.,
We are hiring for Service desk and Customer Service skill and please walk-in for interview on July 6th,7th, 8th 2022 at Pune
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/joblistcompanyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect-121907
Interview details
Interview Date: July 6th, 7th, 8th 2022 (Wednesday to friday)
Interview Time: 10 AM till 12.30 PM
Interview Venue:
Plot No. 1, Pune, Phase 1, Building-1 CR1 & CR-2 Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjawadi, Pune,
Maharashtra 411057
Things to remember while entering the campus
Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
Please wear masks, & follow Covid protocols
Documents to Carry:
Carry 2 Copies of print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Title :: Service desk and Customer Service
Job Location: Bangalore & Pune
Qualification:
CS Roles:: Any graduate with 15years of formal education
SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shift and Venue Details:
Shifts : 24*7
Experience : 0 to 4 years of Experience
Job Description::
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer's time
Good time management, ensuring all contacts with customers add value
Work from Office
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Recruitment team.
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Walk-in For Service desk and Customer Service skill at Pune on 6th,7th & 8th July 2022Contact Details:
Company: InfosysLocation(s): Bengaluru+ View Contact
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Infosys
Founded in 1976, HCL Infosystems Ltd has established itself as Indias premier hardware, services and ICT systems integration company offering a wide spectrum of products which include - Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specializ...
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