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Technical Support Executive - Voice @ Tech Mahindra

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 Technical Support Executive - Voice

Job Description

Virtual INTERVIEW - WFO


Roles and Responsibilities

We are looking for an experienced candidate with good communication skill.

The primary job role would be interacting with customers to provide information in response to inquiries, concerns, and requests about products and services and act on the queries as per the company's guidelines.

Provide technical support to our clients.

Opportunity to grow and perform other job roles in the organization.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Desired Candidate Profile

Good Communication Skills


Customer Oriented


Good Technical Skills


Job Benefits & Perks

2 way cab


unlimited Incentive


Process Type : Voice International Process Domain : Telecom

Work Location : Hyderabad - Hi Tech City

BPO experience in an International Telecom Voice process.


Documents required post Selection basis which Offer can be released - All education Doc's (10th,12th & Grad) All exp letter & last 3 month salary slips Aadhar card is must (with DOB, Father's Name and Address on it) One ID proof & address Pro

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Tech Mahindra
Address: Tech Mahindra, Address. Unit No. 12, Plot No. 35 & 36, Survey No. 64, Infocity, Hitech City Layout, Madhapur, Hyderabad - 500081.
Location(s): Kolkata

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Keyskills:   Customer Service Effective Communication Team Spirit Problem Solving International Business Technical Assistance Interpersonal Skills

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₹ 2,50,000 - 4,50,000 P.A

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...