ResponsibilityCategory manager for one or more hygiene & pest services
Work with coordinating departments to create and implement a decisive project plan and strategy from product development to launch.
Act as the key authority and point of contact for project development concepts, business strategy and business models.
Perform various project management duties, including creating a budget and ensuring it is not exceeded, managing work plans and facilitating an efficient product development effort between individual co-workers and departments.
Partner with the marketing, IT and Customer experience teams to bring the product vision to life with prototypes and mocks.
Ensure that various stages of product development are completed on time by leading, organizing and requesting constant updates from cross- functional teams.
Collect, analyze and report on data and make adjustments to development plans as needed to facilitate a successful new product rollout.
Represent the voice of the end consumer throughout the development process.
Ensure that high standards of reliability, quality, usability and measurement are adhered to throughout each phase of product development
Training monitoring of all new recruits & refresher training of HE & Non HE regarding service protocols
Handling the Category P&L management and responsible for the growth of respective category.
PnL Responsibility. Work along with Marketing and Sales teams (Call Center and Direct Sales) to create opportunities for sales growth. Create partnerships for additional sales channels.
Work along with technical, operations, and technology teams to innovate/create/refine service protocols and digitize them for standardization. Complaints reduction and NPS improvement strategies.
We are Sharp Consulting Group, a start-up in the recruitment industry. Though we began operations in 2021, the experience pool is over 30 years. www.sharpconsultinggroup.co.in