Customer Care Executive - Travel Process @ Omprime Technology

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Customer Care Executive - Travel Process

Omprime Technology
1 - 6 Years
Noida, Gurugram
4 years ago
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Job Description

Job description:

Receive and handle post-booking inquiries via calls.
Provide responses and regular assistance for Reservations, Re-booking, Performing PNR Creation, Pricing, Cancellation, Divide/Split PNR
Handles amendments & cancellations by providing appropriate solutions and alternatives on a real-time basis.
Assist with additional in-flight services and amenities.

Requirements:

Previous experience in Travel Industry(Exchange/Sales/Ticketing) for at least 1 year in International markets.
Knowledge of GDS (preferably Amadeus and Sabre)
Knowledge of IATA Geography with Major Cities, Airports, and Airlines Codes
Knowledge of Global indicators, Different types of Fares & Fare Rules
Attention to detail, quick learner skills, and a high sense of responsibility
Ability to perform well under pressure
Strong English level (both written and spoken)
Well-functioning equipment (laptop/ computer, headset, good internet connection).

Employement Category:

Employement Type: Full time
Industry: Travel
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Customer Care Executive - Travel Process

Contact Details:

Company: Omprime Technology
Location(s): Noida, Gurugram

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Omprime Technology

Omprime is an international Online Travel Agency, specializing in tourism and transportation. Known on the global market for its projects like Wowfare, Ovago, Hop2 and Arangrant. Omprime focuses on search and reservation systems, CRM systems and many other travel and transportation tools and platfor...

Customer Care Executive - Travel Process @ Omprime Technology

Home > Technical Support Executive ( voice)