Electronic Relationship Manager- Thane
- Max Life Insurance
- 2 to 7 Yrs
- Mumbai
- 4 years ago
- Email to a friend
- Report this job
Job Description
:- Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel.
- Provide professional customer service to achieve high customer satisfaction and retention.
- Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank.
- Serve as one-point contact to the mapped customers of the bank.
- Cross selling of new products and services for both new and existing customers.
- Providing advisory for various products offered by Banks to enhance relationship value.
- Develop and maintain banking relationships with select group of customers through individualized customer service.
- Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment.
- Achieve the budgeted cross sell targets.
- Ensure coverage of customer base in accordance with business plans.
Key skills:
- Ability to manage relationships to improve relationship value of existing Clients.
- Aptitude towards delivering high quality customer service with good organizational and interpersonal skills.
- Excellent communication Skills.
- Self-driven with sales bent of mind.
Regards,
Team HR- ICICI Bank
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Sales / BD Functional Area: Not ApplicableRole/Responsibilies: Electronic Relationship Manager- ThaneContact Details:
Company: ICICI BankLocation(s): Mumbai
Keyskills: telecalling customer service cross selling communication skills telesales customer care phone banking bpo voice erm electronic relationship manager
Similar positions
Max Life Insurance
About the organization:Max Life Insurance is India’s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in