Cluster Manager - Cochin
- Max Life Insurance
- 4 to 8 Yrs
- Kochi
- 4 years ago
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Job Description
HayGroup
2
1) Job Purpose
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to
convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance.
To ensure all the pre and post sales support and services to the relationship as well as to the
clients along with the team dedicated to the relationship. Ensure not only achieving the target but
also to make sure there is a consistent growth in the business every quarter.
2) Dimensions
What are the areas (in quantitative terms) the job has an impact on
Dimension Remarks
1. Manpower (Nos.)
10-11 depending Branch Spread
2. Business Impact Xxx
a. Target - (Individual )
Annualized Premium (AVG) 5-
10 Cr
Complete accountability of the
Sales Target of the Vertical
which has a direct impact on the
Relationships top-line target.
b. Customer Complaints 0 Customer Complaints
At Customer Complaints
are critical and hence every
vertical head will look personally
c. Persistency
80% Premium Persistency
80% Policy Persistency
Drive 13 month Rolling Premium
Persistency
3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the
context of the Unit/Zone
Key Challenges for the role
Market Volatility as BSLI predominantly sell unit linked policies
High dependency on Branch Banking Model in Open Architecture who may have their
own priorities so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners
4) Principal Accountabilities
Accountability Supporting Actions
Achieve Targets (Premium & Revenue) in order to
contribute in overall growth of the company
1. Continuous interaction with the channel
partners ( Multiple Branch Heads of the Bank)
2. Mapping all the key decision makers and
2-BAN.SL.1.1.1 BSLI Confidential
Job Description
HayGroup
3
ensuring that the same information is shared
with the RH/ZH
3. Aggressively downloading all the RnR activities
running by the organisation.
4. Create Innovative ways to have Branch
Activities to increase the customer
penetration
Executes smooth function of the sales and other
processes in order to maximise business potential.
1. Communicate any process change or change in
any rules and regulations by the help of
different training module.
2. Ensure that actual sales and service aspects
including sales calls, issuance and complaint
handling are carried out without any blocks
Relation Ship Management: Open Architecture
1. To Handle Bank customers requirements with
the best services and products ranges
2. To be equipped with insurance and Bank
Products knowledge
To manage the relationship at all the levels to
have the desire out-puts.
Building new business opportunities within the
allocated area/relationships in order to maximise
the productivity / Top Line
1. Identify innovative methods working with the
relationship to enhance penetration of the
database
2. FLS Review Mechanism to have 40% Activation
with 2 Case / Active @ 50K ATS to be focused
3. Ensure Product Mix - Trad 50% : ULIP 40% :
Term 10%
4. 15% Business More than TATA Provide inputs
for new products & Sales Pitch, basis an indepth
understanding of Channel needs
5. Identify training needs for the in-house and
channel partner team
Execute the right method of business acquisition
in order get the profitable mix for the
organisation
1. Scrutinise the business on regular basis and
give the relevant information to superiors
2. Interact with the customers through welcome
calls
Achieve Persistency targets as per the company
norms so that renewals take place on time
1. Communicate with customers and
2. resolve queries as and when required to
ensure that renewal takes place on time
2-BAN.SL.1.1.1 BSLI Confidential
Job Description
HayGroup
4
5) Relationships (If Applicable)
Internal Frequency Nature
Support Executives
Trainers
HR
Issuance Coordinator
Client Service
Daily
Monthly
As and When
Required
Daily
As and When
Required
To Log-in and receipting Policies.
For arranging trainings for the team as
well as for the relationships.
Mainly recruitments and man power
related issues.
To Ensure the policies are Issued on
time.
Service related issues.
External Frequency Nature
Relationship
Daily
Business Development and to ensure
the smooth sailing,
Qualifications:
Others
Minimum Experience Level:
4-8 Years
Report to:
Chief Manager
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Sales / BD Functional Area: Not ApplicableRole/Responsibilies: Cluster Manager - CochinContact Details:
Company: Aditya BirlaLocation(s): Kochi
Keyskills: cluster management relationship management branch sales
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About the organization:Max Life Insurance is India’s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...
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