Tele Sales Executive
- Novaturient
- 1 to 3 Yrs
- Delhi, NCR
- 4 years ago
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Job Description
Job brief
We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele sales representative must be an excellent communicator and have superior people skills. You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills:
- Proven experience as tele sales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Employement Category:
Employement Type: Full timeIndustry: Media / Dotcom / Entertainment Role Category: Sales / BDInternet Marketing Functional Area: Not ApplicableRole/Responsibilies: Tele Sales ExecutiveContact Details:
Company: NovaturientLocation(s): Delhi, NCR
Keyskills: client management customer retention telecalling market research customer relationship lead generation
Novaturient
We are the best full-service digital agency, providing all digital services in one place to meet your Goals. We help to build a brand by delivering great websites, mobile applications and cloud services. We're not only providing the best development, marketing and cloud services, but also delivering...
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