Technical Support @ Spice Hr Hiring

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Technical Support

Spice Hr Hiring
1 to 3 Yrs
Aurangabad
2 years ago
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Job Description

Qualification : Bachelor's Degree in Computer Science and Electronic background (Fresher).

Experience : 1 - 3 Years.

- Extensive familiarity with Windows operating systems.

- Working knowledge of security software options and functionality preferred.

Responsibilities :

- Walk customers through the process of installing the software on their machines and starting up the program for the first time.

- Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem.

- Send technical documentation to customers who have lost or misplaced theirs.

- Refer difficult cases to a senior analyst or support tech.

- Assume remote control over customers' computers when necessary to resolve problems.

- Make hardware recommendations for customers whose machines cannot support the software.

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Service / Installation / RepairTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support

Contact Details:

Company: Spice
Location(s): Aurangabad

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Spice Hr Hiring

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Technical Support @ Spice Hr Hiring

Home > Service / Installation / RepairTechnical Support /