Require Kannada Speaking Customer Support Executives (work From Home Long Term) @ Poonam IT Consulting

Job Description

Company : Top Intercity Logistics Company
Position : Customer Support Executive (Work From Home)
Qualification : Undergraduate & Graduates
Experience : Freshers and Experience Candidates Both Can Apply.
Job Description :
. Educating the customers to use The Company service following a prepared sales pitch to give information and value proposition of our service.
.Day shift support to assign logistic vehicles to desired clients given their request.
.Database entry and management
.Determine requirements by working with customers
. Resolves customer query / Complaints / problems by clarifying issues researching and exploring answers and alternative solutions implementing solutions escalating unresolved problems.
.Acting as a direct contact between the company and its existing and potential markets
.Updates job knowledge by participating in educational opportunities.
.Sells additional services by recognizing opportunities to up-sell accounts explaining new features
.Enhances organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.

Should Be Ready To :
. Rotational Shifts from morning 7: 00 am - 11:00 pm.
.Work From Home Module - Candidates ready toattend trainingand attend calls for 9 hours
. 2 week offs in a week -If in peak time & peak season if the call volume increases,
One week off will be canceled & the employee will get one day pay.
.Laptop / Computer & WIFI connection is mandatory.
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Interested Can Contact Abhishek : 7975567*** or Forward Your CV to

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Require Kannada Speaking Customer Support Executives (work From Home Long Term)

Contact Details:

Company: Poonam IT Consulting
Location(s): Bengaluru

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