Customer Relationship Officer
- Neeraj Kumar1 Hiring
- 0 to 5 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Responsibilities As Client Relationship Manager, your main focus will involve working closely with our client's global Project Management team to understand current and forecasted needs in order to advocate for the client internally You will have oversight of client metrics, reviewing trends and quality issues across all internal areas, driving internal process improvements to better serve our customers Role responsibilities include:Working with key clients you will understand existing and projected requirements in order to plan internal resource needs, enhance and re-direct services as needed Represent the Central Lab at regular client meetings where you will discuss each project and provide progress updates and receive feedback Review client metrics, including assisting in metric collection as needed; investigate and troubleshoot quality issues Drive special projects surrounding Scientific or Operations Updates that require change management, client communication, and/or process updates Partnering with Management and Business Development to ensure that client issues are communicated and raised appropriately Delivers high quality standards and strives for excellence; Acts in a can-do, flexible and responsive manner to customer needs; Communicates with clarity of purposes, setting clear direction Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Acts as a coach and mentor and shares expertise Interested candidates are required to send their resume to: hidden_emailEmployement Category:
Employement Type: Full timeIndustry: Architecture / Interior Design Role Category: Client ServerPublic Relations (PR) Functional Area: Not ApplicableRole/Responsibilies: Customer Relationship OfficerContact Details:
Company: Neeraj Kumar1 HiringLocation(s): Multi-City, India
Keyskills: relationship marketing direct marketing marketing automation sfdc management marketing strategy crm salesforce marketing cloud ecommerce development customer retention digital marketing customer salesforce.com
Neeraj Kumar1 Hiring
Enhances Visa Immigration is a immigration consultancy firm with headquarters in Delhi, India, and offices across India and Canada. With more than 10 years of experience in the immigration sector, we specialize in a wide range of immigration options suitable for aspirational individuals and families...
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