Team Leader Medical Coder Rcm ( Us Healthcare)
- IDS Infotech
- 5 - 10 years
- Mohali, Chandigarh
- 4 years ago
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Job Description
Job Location : Mohali Punjab ( Phase 8 Industrial Area )
Salary : Hike on current salary.
Roles and Responsibilities
- Managing a team members
- Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
- Motivate and inspire team members, Lead by setting a good example
- Need to be approachable and supportive towards the team, Work very closely with team members
- Should have the ability to motivate the team to achieve their targets
- To manage the day to-day operations with a team of agents and meet the required service levels, quality and productivity
- Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team
- Ensure all Company policies and procedures are implemented consistently and fairly - Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence - Usage of Software Tools, Daily MIS tracking, Absenteeism Control.
- Prepare schedules for the teams and ensure attendance
- Ability to evaluate client calls, coach and provide feedback
- Acts as a point of contact for the resolution of, queries and complaints from external and internal clients
- Team Management/Conflict Management/Client Management
Desired Candidate Profile
- Minimum 5 Year of experience as Team leader in Medical Coding profile is a must.
- Must possess AAPC certification.
- Our preferrence is for Immediate joiners.
All interested applicants may send their updated resume to as*********l@id**l.com
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area: Customer Success, Service & Operations, Role Category: Back OfficeRole: Back OfficeEmployement Type: Full timeEducation
Under Graduation: Graduation Not RequiredPost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: IDS Infotech Ltd.Address: C-138, IND AREA, PHASE-8, MOHALI, Punjab, IndiaLocation(s): Mohali, Chandigarh
Keyskills: Revenue Cycle Management team leading Medical Coding rcm aapc US Healthcare Medical Billing
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IDS Infotech
Established in 1989, IDS Infotech Ltd. (IDS), has been a preferred Business Process Management and Software Solution provider to Fortune 500 companies and AM100 law firms worldwide for over two decades. A team of over 1,000 trained and skilled professionals, work round-the-clock to deliver quality s...
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