Team Leader Medical Coder Rcm ( Us Healthcare) @ IDS Infotech

Job Description

Job Location : Mohali Punjab ( Phase 8 Industrial Area )

Salary : Hike on current salary.

Roles and Responsibilities

• Managing a team  members
• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Motivate and inspire team members, Lead by setting a good example 
• Need to be approachable and supportive towards the team, Work very closely with team members
• Should have the ability to motivate the team to achieve their targets
• To manage the day to-day operations with a team of agents and meet the required service levels, quality and productivity
• Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team
• Ensure all Company policies and procedures are implemented consistently and fairly - Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence - Usage of Software Tools, Daily MIS tracking, Absenteeism Control.
• Prepare schedules for the teams and ensure attendance
• Ability to evaluate client calls, coach and provide feedback
• Acts as a point of contact for the resolution of, queries and complaints from external and internal clients
• Team Management/Conflict Management/Client Management

Desired Candidate Profile

• Minimum 5 Year of experience as Team leader in Medical Coding profile is a must.
• Must possess AAPC certification.
• Our preferrence is for Immediate joiners.

All interested applicants may send their updated resume to as*********l@id**l.com

Job Classification

Industry: Analytics / KPO / Research
Functional Area: Customer Success, Service & Operations,
Role Category: Back Office
Role: Back Office
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: IDS Infotech Ltd.
Address: C-138, IND AREA, PHASE-8, MOHALI, Punjab, India
Location(s): Mohali, Chandigarh

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Keyskills:   Revenue Cycle Management team leading Medical Coding rcm aapc US Healthcare Medical Billing