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Desktop Support Engineer @ 3 AG Network Solutions

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 Desktop Support Engineer

Job Description

  • Installation and configuration of Windows based operating systems (Windows 7,8&10) Software installations and troubleshooting of all types of customer oriented field problems, network setting forTCP/IP and Internet setup.
  • Troubleshooting all types of Hardware and software applications problems.
  • Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
  • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
  • Installation and configuring of wireless Data Cards in users laptops.
  • Exposure in Active Directory user creation & deletion
  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
  • Troubleshooting hardware, software & networking problems.
  • User group policies creation & modification
  • Monitoring of virus issues through Symantec Endpoint Protection antivirus.
  • Regular data & mail backup of MS outlook (PST files).
  • Password creation & resetting to end users through remote desktop
  • Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
  • Remotely resolving application problems and network problems and mail configurations

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: 3 AG Network Solutions
Location(s): Bengaluru

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Keyskills:   mcsa security n+ mcse ccna a+

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3 AG Network Solutions

3AG Network Solutions is a Leading IT Infrastructure System integrator,