Online Customer Support Associate
- Kameswari Jewellers
- 2 - 5 Years
- Hyderabad
- 4 years ago
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Job Description
.Supporting the customer through an email ticketing system and phone calls..Use CRM to organise the work.
.Resolving customer complaints and queries.
.Providing detailed information to customers.
.Maintaining records of each phone call for future reference.
.Offering exceptional customer service and satisfaction.
.Following up with customers for any further information.
.Taking feedback from the customers.
.Contributing the work to the company's knowledge base.
.Maintaining a healthy relationship with the clients.
.Adhering to the company's rules and regulations.
.Exceptional verbal and written communication skills.
.Conflict-resolution skills.
.Good problem-solving abilities.
.A customer-oriented individual.
.Ability to meet deadlines and prioritize tasks.
.Outstanding interpersonal and organisational skills.
.Excellent phone etiquette and active listening abilities.
.A quick learner and exceptional ability to make decisions.
.Conflict-resolution skills.
.Good problem-solving abilities.
.A customer-oriented individual.
.Ability to meet deadlines and prioritize tasks.
.Outstanding interpersonal and organisational skills.
.Excellent phone etiquette and active listening abilities.
.A quick learner and exceptional ability to make decisions.
You can also reach at Anil Store Manager Hyderabad - +91 - 6304862***.
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Online Customer Support AssociateContact Details:
Company: Kameswari JewellersLocation(s): Hyderabad+ View Contact
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Kameswari Jewellers
For over 9 decades, we have been at the forefront of design, craftsmanship & transparency. Established in 1927 under the name of Perla Samba Murthy Jewellers, our roots began in the banks of the Nagavali river in Srikakulam. Currently in our 4th generation, we continue to carry our of deli...
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