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Customer Service Associate @ Tech Mahindra

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 Customer Service Associate

Job Description

Tech Mahindra Hiring For Permanent Work From Home.


To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.


Required Candidate profile

1. Graduate & Undergraduate both can apply.

2. Fresher/Experience Candidates Both can Apply.

3. Candidate should be flexible to work in 24/7 Environment.

4. Excellent Communication skills (Written/Verbal)

5. Good customer service skills & should display good

analytical abilities


Job Responsibilities:

1. Provide splendid customer services to customers in a friendly and courteous manner at all times.

2. Ensure that customers confidential information is

properly protected and only used for official purposes.

3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.


Salary: Upto 2.5 LPA.


Contact us:- Sushmita 8076156***(Call or WhatsApp for more details)

Mail: SS*******2@te*********a.com






Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate

Contact Details:

Company: Tech Mahindra
Address: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   customer service Customer Care Domestic BPO Voice Process Call Center Bpo Voice Customer Handling

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₹ 1,75,000 - 2,50,000 P.A

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...