Duty Manager
- MNR Solutions
- 8 to 10 Yrs
- Mumbai
- 4 years ago
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Job Description
Looking for someone who can assist the Operations Manager to manage the entire Airlines & Transport Operations effectively, making sure that the flights are loaded on time and quality service is rendered.
Location: Mumbai
Job responsibilities:
- To roster and allocate staff for around-the-clock operation so as to ensure optimum productivity and facilitate smooth functioning of the department.
- Circulating & updating all relevant information or changes in galley loading plans received from the airlines, and follow-up on the same being carried out.
- Make sure that the deadlines are met and flights are loaded as per standards laid down by the airlines.
- Monthly equipment inventories to be prepared and indenting equipment from the airlines based on the inventories.
- To make sure that proper training is imparted to the staff, both for new recruits as well as refreshers for confirmed staff.
- To keep the staff updated in regards to work-related information & establish a proper rapport with staff, regularly appraising them of their performance.
- To monitor staff productivity and overtime.
- Investigate any complaints from the airline customers within 24 hours and take corrective actions to make sure that they are not repeated in the future. Also, hold regular review meetings with the airline officials so as to measure improvement in standards.
- Attend the meal presentation of all airlines and note the requirements/changes required by the airlines, and the same is to be filtered down to the concerned supervisors.
- To monitor the hygiene / HACCP standards of the department and ensure that they are of the highest levels/standards.
- Lease with other department heads for proper inter-departmental coordination.
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline Role Category: Front Office / Guest Relations Functional Area: Not ApplicableRole/Responsibilies: Duty ManagerContact Details:
Company: MNR SolutionsLocation(s): Mumbai
Keyskills: customer relationship operation monitoring team management problem solving soft skills
MNR Solutions
Founded in 2007 MNR Solutions Pvt. Ltd. has become one of the prime consulting companies to provide finest HR recruitment services globally in regions like Asia (India, China, Singapore, Malaysia etc), Middle East (UAE, Saudi Arabia, Oman etc) and Africa. With a team of 45 experienced consultant, we...
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