Customer Relations Executive @ Ceeyen Concepts

Job Description

You will be part of the promoter development (Franchisee Acquisition) team for a technology start up in the real estate domain. The Customer Relations Executive is directly responsible to work on lead generation, conduct out bound calling of leads, explaining the promoter benefits, qualify them and provide prospects to sales team.

• Interact with marketing team to collect and stack leads generated from various sources.
• Make outbound calls to the generated leads and explain plan and benefits of becoming a promoter (Franchisee) of our business.
• Discuss briefly and collect adequate information about the prospects, schedule appointments and invite them to meet our sales / promoter relationship team.
• Continue to work on sourcing leads through various lead generation methods, generating references from existing promoters and help sales team to achieve targets
• Ensure maximum number of prospect appointments given to sales team.
• Always thrive to give best customer experience by providing right information, timely communication to clients and promoters.
• Efficiently handle all inbound and out bound calls and ensure the questions/concerns raised are tracked and resolved to provide best experience to clients, promoters and internal team.
• Provide reports on daily or designated frequency to the reporting manager and take responsibility to provide resolution to issues, feedback and questions.
• Should be willing and flexible to handle assigned and ad hoc responsibilities.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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