A customer service executive is charged with establishing customer service guidelines within an organization. This may include developing a written guide to best practices, creating training agendas for staffers and taking the lead in communicating service expectations within the company.
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Qualification Requirements:
Bachelor's degree in engineering or similar.
MCA,BCA,,B.Tech,M.Tech,All Graduate.Diploma,B.com,M.com,BBA,MBA,
Salary-17,000 to 29,000/-
Age-18 Years
Job Type-Full Time and Part time
Also Can work from Home
Work Department-Customer Service
Work Industry-Animation, Information technology,Manufacturing,Banking,Hospitality,Telecom
Skills-Think of the most persuasive speaker in your organisation.
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Thanks Regards
HR Manager
Keyskills: computer operating customer service operations customer service representatives communication customer service