Customer Service Representative. @ Sanctum Manpower

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Customer Service Representative.

Sanctum Manpower
0 to 5 Yrs
Mumbai
4 years ago
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Job Description

Answer incoming customer phone calls and take appropriate action for each call.
Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
Attend mandatory training sessions to stay updated on product or company policy changes.
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
Input data into the company computer platform to keep each customer record updated.
Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Location - Ghansoli.

Salary - Up-to 30k (International Process)

Salary - Up-to 17k (Domestic Process)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Sales / BDPre-Sales
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative.

Contact Details:

Company: Sanctum Manpower
Location(s): Mumbai

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Keyskills: inbound process voice process international bpo telecalling customer care international voice process customer satisfaction customer service domestic bpo

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₹ 1.5 - 2.0 Lakh/Yr

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Sanctum Manpower

Sanctum Manpower Consultancy

Customer Service Representative. @ Sanctum Manpower

Home > Sales / BDPre-Sales