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Program Manager II, Tech - Bengaluru/Bangalore @ Uber

Home > Product Management - Technology

 Program Manager II, Tech - Bengaluru/Bangalore

Job Description

  • See opportunities to develop and drive solutions to enable automated tools and applications
  • Understand the broader picture, provide strategy, vision and engage in cross-functional interaction
  • Ideate and drive programs aimed at driving efficiencies for GSS
  • Facilitate and drive high-impact initiatives to improve process quality and the customer experience
  • Collaborate with key partners for scoping and prioritizing project activities based on the business impact and team OKRs
  • Turn analyzed data into useful deliverables for the product, support, and operational improvements
  • Design experiments and interpret the results to draw detailed and useful conclusions
  • Work with vendor teams to implement ideas and deliver continuous improvement of programs
  • Work with tech leads and engineers to estimate efforts, define milestones, supervise progress, resolve dependencies, evaluate risks and communicate status to project partners
  • Ability to work with engineer/product/ internal teams to deliver tool/tech solutions that will drive long term improvements in operational efficiency
  • Communicate plans, insights, data, and results to project partners
  • Minimum 7 years of experience in data analytics, program management or product management
  • Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in fast changing business environments
  • Excellent written and verbal communication skills
  • Ability to influence and motivate people (with both technical and non-technical individuals) across a broad variety of job functions through your relationships
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, and recommendations and drive customer and product-focused decisions
  • Proven technical aptitude and ability to understand technical design, challenges, and risks
  • Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action
  • Experience with process design and optimization, program management, customer support strategies, and quality assurance
  • Willing to explore and learn new technologies, hybrid processes
  • Knowledge of Python and prior experience building tools using Machine Learning models such as scikit-learn, TensorFlow, etc.
  • Experience with Product/ Data Analytics.

Job Classification

Industry: Internet
Functional Area: Product Management,
Role Category: Product Management - Technology
Role: Product Management - Technology
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Uber
Location(s): Bengaluru

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Keyskills:   Product management Process design SAN Manager Quality Assurance Analytical Machine learning Agile Customer support Product support Python

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Uber

Ubertal was created in 2011 in Silicon Valley with the initial objective of helping high growth software companies solve their toughest business challenges. Through this process weve identified common challenges faced by companies and have developed our own software solutions (IP) and co- created s...