Maintaining the end user IT Asset ( Desktop, laptop, printer, scanner) life cycle through IMAC process
PAV - Physical Asset Verification
Knowledge of IMAC Process
Knowledge of BMC Tool
Maintaining the inventory of DC assets ( Servers, VMs, Router, Switches, UPS, Mail boxes)
Maintaining the end user asset life cycle through IMAC process
DC asset lifecycle through change request
MAC check list : Verify the compliance SCCM console and all in use assets are reflecting in SCCM console
IMAC check list : Verify compliance at BMC console (Asset management tool).
MAC check list : Verify compliance at McAfee and Symantec console.
hare monthly MIS with customer
IMAC check list : Share discrepancy report with respective team so that assets not reflecting in antivirus console can be checked remotely or physicall
Physical Asset Verification once in a year
Achieving SLA for IMAC calls
Interested Candidates Please Contact
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Keyskills: sla management asset operations asset management imac it asset management it bmc