Openings For AR Calling & RCM Voice!! @ Firstsource

Job Description

Greetings from Firstsource Solutions Ltd!!

Roles and Responsibilities - AR Calling & RCM voice!

Candidates in this role make and receive outbound calls on behalf of Provider for open claims and pending patient balances in the system. In addition they also resolve inquiries from other departments regarding the incomplete, underpaid claims and perform activities in accordance with the status of the claim like rebilling, appeal filing etc.

Make and answer calls to and from customers/end users based on agreed time frames. Transfer calls involving next level of service to the appropriate department as per the given guidelines. Ensure first time resolution of issues/queries Project/Process Develop a complete understanding of the RCM Maintain the business controls as per the requirement Respond to data requests. Ensure process guidelines are followed and met as documented.

Key Skills:

• Excellent Communication Skills.
• Listening & Comprehension.
• Good Knowledge in AR Calling.

Minimum Eligibility: Any Graduates.

Experience : Minimum 1 year of experience into AR calling/RCM.

Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navalur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103.

Direct Walk-in!!

Walk - in time: 10:30 Am - 1:00 Pm

Walk - in date: Monday to Friday.

Kindly bring your own lunch and snacks due to pandemic situation.

Note: Bring your educational documents, Pan card, Aadhar card (both original and xerox)

Contact person: Madhubala - 7305719*** Whatsapp or Share your resumes to Ma*************h@fi********e.com

Mention reference name(Madhubala) in top of your resume.

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate, Medical-MS/MD in Any Specialization, DM in Any Specialization

Contact Details:

Company: Firstsource Solutions
Address: 5TH FLOOR, PARADIGM B, , MINDSPACE,, MALAD WEST, Mumbai Suburban,, Maharashtra, 400064, MUMBAI, Maharashtra, India
Location(s): Chennai

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Keyskills:   ar calling Healthcare rcm Revenue Cycle Management Inbound Calls senior ar caller outbound calling Charge Entry Denial Management ar caller International Voice Process