Job Description
Company Name : Avenue Ecommerce - Dmart Ready
Website : https://www.dmart.in/
DMart Ready (Pick Up Points) are specific locations from where customers can collect their online order.
Contact Person : HR Pranali on 9930463*** or mail your CV on pr**************e@dm*******a.com
Designation : PUP Officer
Location : Ahmedabad & Surat
Roles and Responsibilities
- Receiving & verification of finished orders as per schedule.
- Recording receipt of stock details as per SOP in Goods receiving ERP system correctly & in timely fashion.
- Stack orders along with customers Invoices in storage areas such that they can be easily retrieved on demand.
- Issue orders to customers as per their Invoices.
- Reconcile the items issued vis--vis the Invoices and collect money
- Record these transactions in the ERP system.
- Handling customer returns, exception scenarios.
- Handling payment refunds etc.
- Facility management at PUPs
- Maintaining customer relations & creating a positive atmosphere for customers during their visit.
- Responsible for cash reconciliation with Accounts records.
- Coordination with customers for pending orders and with call centres on order updates.
Perks and Benefits
PF, ESIC & Statutory Bonus
Experience - Fresher Graduate (2021)
Salary - 1.8 LPA (10,700 take home)
Job Classification
Industry: Retail
Functional Area: Food, Beverage & Hospitality,
Role Category: Front Office & Guest Services
Role: Front Office & Guest Services
Employement Type: Freshers
Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: venue E-Commerce Limited
Location(s): Ahmedabad
Keyskills:
customer relationship
communication skills