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Associate Customer Experience-Voice @ Angel Broking

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 Associate Customer Experience-Voice

Job Description

Roles and Responsibilities

  • Responsible for handling queries of customer through inbound calls
  • Ensure quick and efficient resolution of customer queries / grievances.
  • Manage large amounts of inbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information and provide solutions
  • Executing trades on behalf of customer
  • Have a good positive attitude-should be committed to the work

Desired Candidate Profile

  • NCFM/NISM VIII certifications in capital markets, derivatives, and currency derivatives
  • Good quantitative/analytical skills
  • Excellent oral/written communication skills required
  • Customer Service, Customer Relationship, Relationship Management, Good knowledge of financial market
  • Good Internet Connection is must

Perks and Benefits

Fixed Salary+ Lucrative Incentives


Interested candidate please share resume at na*********g@an*********g.com


Job Classification

Industry: Financial Services
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: ICWA (CMA) in ICWA (CMA), CA in First Attempt

Contact Details:

Company: Angel Broking
Address: Ground Floor, G-1, Ackruti Trade Centre,, Andheri East, Mumbai City, Maharashtra,, MUMBAI, Maharashtra, India
Location(s): Delhi, NCR
Website: http://www.angelbroking.com

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Keyskills:   NISM Customer Service Grievance Handling Demat Customer Support Inbound Calls Equity Stock Market Voice Process

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₹ 2,25,000 - 3,00,000 P.A

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Angel Broking

Angel Broking Limited