Job Description
Manageand interpret both new and existing customer requirements to understand, anticipate and practically meet their needs.
Offer customers a product or service that best satisfies their needs in terms of technical specification, quality, price and delivery, for your range of products.
Provide pre-sales technical expertise and product education to new and existing customers.
Calculate accurate and competitive sales quotations and prepare tenders, proposals, designs and technical documents to meet customer deadlines.
Follow up quotations in a timely manner to secure profitable orders.
Negotiate contract terms and conditions to meet both customer andbusiness needs.
Offer after-sales service and support to develop and grow long-term relationships with new and existing customers.
Solve customer problems in terms of technical solutions and design of custom-made products.
Be pro-active in progressing customer orders to completion and respond to customer progress enquiries within expected timescales.
Be pro-active in notifying customers when there is a change in delivery date, or if there is any potential problem on a sales order.
Work closely with Stores in accordance with laid down procedures to ensure that customer orders are dispatched accurately and on time.
Using the computer stock control system predict shortages of allocated products and recommend the placement of stock purchase orders to the concerned authority.
Managing and prioritising day to day activities including quote, order and invoice deadlines.
Should be flexible to take the higher responsibilities if need arrives in the business.
Employement Category:
Employement Type: Full time
Industry: Electronics Manufacturing
Functional Area: Marketing & Communications
Role Category: Marketing Executive
Role/Responsibilies: Internal Sales Engineer (Electromechanical)
Contact Details:
Company: Suvarna Satish
Location(s): Pune