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Hiring For Technical Support For US @ Tech Mahindra

Home > Voice / Blended

 Hiring For Technical Support For US

Job Description

Techmahindra is hiring for Service desk for International voice process for Noida location -WFH-Immediate Joiner





1


Knowledge of Ticketing Tool, Prior experience in US calling and in a semi tech or technical process

2


Basic understanding and knowledge of Desktops/Laptops computer hardware & software troubleshooting

3


Basic understanding and troubleshooting of internet network connectivity, LAN, Bluetooth, hotspots,

Wi-Fi vs Ethernet, Range limitations etc.

4


Basic understanding and troubleshooting of network printers, routers, cable modems

5


Basic understanding and troubleshooting for Handheld Devices like Tablets i.e. Windows/Ipad

6


Use remote tools and diagnostic utilities to aid in troubleshooting.

7


Basic understanding of Point of Sale Machines, Kiosk, Vending Machines & Retail Environment

8


Basic understanding of Microsoft Applications i.e. O365



Regards,

Juhi

Business Coordinator | RMG | #lovetobeTechM

Noida Sec 127

Email : JS*******9@Te*********a.com

Visit us at https://bps.techmahindra.com/



Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: CA in CA, MBA/PGDM in Finance

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   International Voice Process o365 Outlook Configuration Network Installation US Shift Technical Support Service Desk ITSM ITIL Troubleshooting Active Directory

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 3,00,000 - 6,00,000 P.A

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...