Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the companys bottom line by problem solving and turning frustrated clients into repeat customers
Location- Delhi/Noida/Ghaziabad/Faridabad/Gurgoan
Experience- 0 to less than 1 year
Salary- 2.5lpa
Employement Category:
Employement Type: Full timeIndustry: Others Role Category: Customer Care Executive (Call Centre) Functional Area: Not ApplicableRole/Responsibilies: Customer Care Executive
Contact Details:
Company: Tech Zone RecruitmentLocation(s): Faridabad