Business Intelligence Analyst @ Adobe

Job Description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Business Analyst is responsible for assisting in the data collection, analysis, documentation, and communication of performance measures in cooperation with other departments and functions that support Consumer Customer care Contact Center Operations. The Business Analyst operates with broad latitude and independent judgment under general guidance from the Manager.
What you will do

• Learn, understand the existing data and products and know how, when and which data sources to use
• Re-configures existing reports. Gathers requirements from Stakeholders. Funnels ad-hoc requests from Stakeholders
• Understand various business lines, goals and problems and come up with reports, trends and insights to identify possible opportunities/threats
• Publish regular reports, trends and dashboard for business/product metrics and KPIs
• Deep dive and analyze data, surface problems, and propose solutions in partnership with stakeholder
• Structure business problems into data and analytics plan and execute
• Identify opportunities for process improvement and optimization to accelerate and drive exponential growth
• Constantly keeping abreast of developments in the process and supporting the business with category insight

What you will need

• Excellent inter-personal skills and the ability to communicate clearly at all levels bright and enthusiastic with an outgoing personality.
• Ability to work flexible hours on a rotational basis as per business needs.
• Superior communication (both oral and written), presentation, and interpersonal skills
• Self-starter personality with ability to self-motivate in fast paced environment.
• Strong drive for results, ability to handle ambiguity and cross team dynamics
• Experience in data analysis role involving responsibility of querying/extracting/collating and generating reports will be preferred
• Very strong analysis skills - ability to start from unclear problem, identify and access relevant data sources, breakdown or combine data to make detailed analysis and generate reports
• Strong proficiency in Microsoft Excel/Presentation and exposure to reporting/visualization tools like Tableau
• Ability to work independently in a fast-paced business environment with tight deadlines

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Analytics
Role Category: Other Analytics
Role/Responsibilies: Business Intelligence Analyst

Contact Details:

Company: Adobe
Location(s): Noida, Gurugram

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