ABFL-Collection Manager-Mortgages-Delhi
- Max Life Insurance
- 2 to 7 Yrs
- Delhi, NCR
- 4 years ago
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Job Description
:4) KEY RESULT AREAS: WRITE THE KEY RESULTS EXPECTED FROM THE JOB AND THE SUPPORTING ACTIONS FOR EACH OF THESE KEY RESULT AREAS (FOR A MAJORITY OF JOBS TYPICALLY THERE COULD BE 4- 7 KEY RESULT AREAS)- MAXIMUM 10 KRAS CAN BE UPDATED
Key Result Areas (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt
Achievement of desired Collections Efficiency
Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment
Work with non-performingdelinquent borrowers to create optimum recovery solutions.
Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.
Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.
Trail Updates
Ensure that all collections attempts are recorded as Feedback Trails on the Collections Management System.
Utilization of Collections Tools
Thorough understanding of Collections philosophy in each Delinquency stage / bucket and usage of appropriate collections tools including not limited to legal actions, settlements, restructuring etc
Audit
100% compliance to Collections Process detailed in the SoP.
Qualifications:
Any Graduate
Minimum Experience Level:
5-15 Years
Report to:
NA
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Finance / Accounts / TaxOperations Management / Process Analysis Functional Area: Not ApplicableRole/Responsibilies: ABFL-Collection Manager-Mortgages-DelhiContact Details:
Company: Aditya BirlaLocation(s): Delhi, NCR
Keyskills: collections process collections strategy collection management
Max Life Insurance
About the organization:Max Life Insurance is India’s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...
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