Team Leader
- Raising Global
- 3 - 10 Years
- Hyderabad
- 4 years ago
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Job Description
Responsibilities:Lead, develop, and inspire a team of ISRs towards excellence and to overachieve on business goals
Coach and develop team members to be resilient in the face of challenges and setbacks and help them distinguish between what's relevant to make sense of complex situations
Develop and maintain a deep understanding the product portfolio and industry knowledge to be able to guide your team through difficult customer engagements
Develop and implement best practices and key metrics for your team to provide world-class new customer education and onboarding
Partner closely with POCs to align goals and incentives for the overall health of the business
Identify areas of opportunities in our services and contribute to the development of systems, tools, and processes to realize those opportunities.
Influence product enhancements, collaborating closely with marketing, product, and other cross-functional teams
Preferred Qualifications:
Experience in sales, customer support, account management, marketing, or consulting
2+ years of experience managing and developing a team
5+ years of experience managing and developing a team
8+ of work experience in sales, account management, customer support, marketing, or consulting.
BA/BS degree or equivalent practical experience.
Experience working against assigned revenue targets and driving sustainable growth
Experience motivating, inspiring, and driving teams to achieve sustainable growth
Mandatory Skills:Project Management, Problem Solving, Process Improvement, Team Management, People connect, Client relationship, High energy, Proactive approach
Desirable Skills:Coaching on Selling skills, Excellent comms, High energy, Zeal to over-achieve targets
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Team LeaderRole/Responsibilies: Team LeaderContact Details:
Company: Raising GlobalLocation(s): Hyderabad+ View Contact
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