Bpo Voice & Non-voice @ Diraa HR Services

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Bpo Voice & Non-voice

Diraa HR Services
0 - 5 Years
Coimbatore
4 years ago
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Job Description

Responsible for solving queries of US Customers through chats.
- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Perform other duties and responsibilities as necessary.

THANKS & REGARDS

CONTACTPERSON: MONIKA[HR]

CELL:9789766***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: IT
Role Category: Technical Support Engineer
Role/Responsibilies: Bpo Voice & Non-voice

Contact Details:

Company: Diraa HR Services
Location(s): Coimbatore

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Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Create password

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Diraa HR Services

we are in the service for the past 11 years and we do the best service in the industry

Bpo Voice & Non-voice @ Diraa HR Services

Home > Technical Support Engineer