Greetings,
From Vibrantzz Management Services We are URGENTLY hiring for WFM Analyst for International BPO REQUIREMENTS : . Candidates must be Graduates . Candidates must have at least 3 years of overall experience in the International BPO . Candidates must have at least 6 months to 1 year experience as a WFM Analyst or WFM Executive or Planning Analyst or Scheduling Analyst or Business Process Management Initiative Analyst [BPMI] . Candidates must have exposure to and knowledge of Fact Finding, Analysis, MIS, Forecasting, Strategic Development, Tactical Planning Skills . Candidates must have excellent written and verbal communication skills . Candidates must have all the documents related to Identification, Education and Previous Work Experience JOB DETAILS : . Work with clients and operations team to develop and implement strategies to help improve the efficiency of the staff .Monitor and analyze the various volume patterns, intra and inter day activities to improve productivity .Develop various forecasting models that consider promotional tactics and activities, historical trends, new product launches and concurrently safeguard handling capacity .Seek, analyze, report, evaluate and Improve the forecasting, planning, scheduling and budgeting process . Proactively monitor associate behaviors, efficiency and availability and report deficiencies to the operational team . Location :Mumbai, Pune, Bangalore . Salary up to8 LPA .24/7shift INTERSTED CANDIDATES CAN SEND THEIR CV'S OR GET IN TOUCH THROUGH {hidden_mobile} or hidden_email Regards, Shreeya Vibrantzz Management ServicesKeyskills: rostering monitoring scheduling workforce management forecasting planning wfm workforce management analyst workforce management executive