Job Description
Roles and Responsibilities Hiring Team Lead - Operations / Trainer for Content Moderation Process
Only looking for candidates who are currently working as Team Lead or Trainer -- Should have working experience in support preferred CoMo (Content Moderation)
-- Should have knowledge on working with Image level reviews and should be familiar with CoMo policies and norms
-- Good People and Team Management skills
-- Should have basic understanding of common Operational Metrics/Practices
-- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations
-- Candidates have Green/Yellow Belt Certified will have an added advantage
Desired Candidate Profile Should have experience as Trainer / Team lead in Content Moderation
Strong hold on English (Read/Write/Comprehend) and good verbal fluency in the language
Willing to work in Night Shift
Looking for candidates can join immediately or max 30 days
Work Location : Hyderabad
Work Type : Work From Office
For details connect : Jyoti Sancheti 9908607*** or drop resume : [Confidential Information]
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Operations
Role Category: Operations Manager
Role/Responsibilies: Hiring Team Lead / Trainer - Content Moderation
Contact Details:
Company: Teleperformance Global
Location(s): Mumbai