Hiring for Sales Executive for Retail store, @ Lead Leap Retail

Job Description

Customer Service

• Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
• Ensure 100% GUEST sales is followed in every customer interaction

• Follow Lean time equals Learn Time principle at all times
• Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
• Maintains rapport with Customers.
• Facilitate resolution on customer complaint, working jointly with service desk team
• Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
• Attachment sale/Up sale/Cross sale/ Focus on high margin product sale/fast moving product sale/stock maintain/customer greeting/plan for target achivment/

Process:

• Maintaining the proper display of goods in the section as per merchandising mantra.
• Ensure Ticketing is done as per standards and is always updated.
• Stock counts to be done as per the defined processes
• Maintains Customer data for follow-up in the Follow up Registe

Regards

gaurav Kaushik

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Continuous Learning :

• Keeping oneself updated with all the product knowledge, promotions, processes and policies
• Attend mandatory staff meetings and training sessions.

Knowledge of procedures in emergency situations

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   css csd showroom sales customer service retail store customer service sales officer sales executive team member sales associate floor executive