Rta/ Wfm Executive / Analyst -immediate Hiring @ Teleperformance

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Rta/ Wfm Executive / Analyst -immediate Hiring

Teleperformance
2 - 8 Years
Mumbai
4 years ago
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Job Description

Manage the call volume, daily attendance and program break schedules
Assist with creation if metrics and targets for services
Work closely with the operations team to analyze and help improve their delivery processes
Generate ideas for process and service improvement planning
Produce daily, biweekly and monthly internal reports
Use trends and reports to forecast requirements
Assist with projects and other duties as requested or assigned.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Data Processing Executive
Role/Responsibilies: Rta/ Wfm Executive / Analyst -immediate Hiring

Contact Details:

Company: Teleperformance Global
Location(s): Mumbai

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Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Teleperformance

Teleperformance India

Rta/ Wfm Executive / Analyst -immediate Hiring @ Teleperformance

Home > Data Processing Executive