Job Description
Greetings,
From Vibrantzz Management Services
We are URGENTLY hiring for WFM Analyst for International BPO
REQUIREMENTS :
. Candidates must be Graduates
. Candidates must have at least in 3 years of overall experience the International BPO
. Candidates must have at least 6 months to 1 year experience as a WFM Analyst or WFM Executive or Planning Analyst or Scheduling Analyst or Business Process Management Initiative Analyst [BPMI]
. Candidates must have exposure to and knowledge of Fact Finding, Analysis, MIS, Forecasting, Strategic Development, Tactical Planning Skills
. Candidates must have excellent written and verbal communication skills
. Candidates must have all the documents related to Identification, Education and Previous Work Experience
JOB DETAILS :
. Work with clients and operations team to develop and implement strategies to help improve the efficiency of the staff
. Monitor and analyze the various volume patterns, intra and inter day activities to improve productivity
. Develop various forecasting models that consider promotional tactics and activities, historical trends, new product launches and concurrently safeguard handling capacity
. Seek, analyze, report, evaluate and Improve the forecasting, planning, scheduling and budgeting process
. Proactively the monitor associate behaviors, efficiency and availability and report deficiencies to the operational team
. Location : Pune
. Salary up to 8 LPA
. 24/7 shift
INTERSTED CANDIDATES CAN SEND THEIR CV'S OR GET IN TOUCH THROUGH 7304533***
Regards,
Shreeya
Vibrantzz Management Services
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Operations
Role Category: Process Flow Analyst
Role/Responsibilies: WFM Analyst : International BPO ; Pune
Contact Details:
Company: Vibrantzz Management
Location(s): Mumbai