Hiring For Team Leader (BPO Voice) @ Teleperformance

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Hiring For Team Leader (BPO Voice)

Teleperformance
1 - 5 years
Bengaluru
4 years ago
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Job Description

Candidate must have Inbound or Outbound customer service, banking process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year

Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations

Should have managed Team and worked towards bottom quartile.

Salary: 25000 To 35000 CTC

Good communication skills required in English + any south Indian languages.

Regards,

Yamanur K

9449900***

Ya*************i@te****************s.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Other Post Graduate
Doctorate: Other Doctorate

Contact Details:

Company: Teleperformance Global Services Pvt Ltd
Address: No.31,next to Vidya Niketan School, Kempapura Hedbal, bangalore, BANGALORE, Karnataka, India
Location(s): Bengaluru

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Keyskills: Team Leader

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₹ 2,50,000 - 3,50,000 P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali

Hiring For Team Leader (BPO Voice) @ Teleperformance

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