Dear Candidate,
we are hiring for IT Service Desk
Experience : 2 year
Annual CTC : UPTTO 4LPA
Location : INDORE
JOB DESCRIPTION:
hidden_mobile BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none">hidden_mobile BCX0">The role involves dealing with various incoming requests, single user issues incidents, troubleshooting and data analytics for all business partner support areas and requires a highly technical individual with analytical skills. hidden_mobile BCX0">
hidden_mobile BCX0" />hidden_mobile BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none">hidden_mobile BCX0">The analyst will be responsible for areas such as resolving technical incidents, processing service requests, process reviews/enhancements, customer satisfaction, mailbox monitoring & documentation/knowledge review/updates.hidden_mobile BCX0">
hidden_mobile BCX0" />hidden_mobile BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none">hidden_mobile BCX0">Expected to develop a comprehensive knowledge of the relevant applications and become a subject matter expert (SME) in their discipline. hidden_mobile BCX0">
hidden_mobile BCX0" />hidden_mobile BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none">hidden_mobile BCX0">Must be capable of working independently or as part of a team, possess excellent communication skills (both written and verbal) and hidden_mobile BCX0">have the ability tohidden_mobile BCX0"> work proactively.
THANKS & REGARDS
HR

Keyskills: service improvement it service desk service desk
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India. As of February 2021, TCS is the largest IT services company in the world by market ca...