Hotel Receptionist @ K.m.solution Hiring

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Hotel Receptionist

K.m.solution Hiring
3 to 8 Yrs
Multinational, Abroad
4 years ago
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Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities

    Perform all check-in and check-out tasks
    Manage online and phone reservations
    Inform customers about payment methods and verify their credit card data
    Register guests collecting necessary information (like contact details and exact dates of their stay)
    Welcome guests upon their arrival and assign rooms
    Provide information about our hotel, available rooms, rates and amenities
    Respond to clients complaints in a timely and professional manner
    Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
    Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    Upsell additional facilities and services, when appropriate
    Maintain updated records of bookings and payments

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Front Office / ReceptionistF&B Service
Functional Area: Not Applicable
Role/Responsibilies: Hotel Receptionist

Contact Details:

Company: Priya Enterprises
Location(s): Multinational, Abroad

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

K.m.solution Hiring

Hotel Receptionist @ K.m.solution Hiring

Home > Front Office / ReceptionistF&B Service