Guest Service Associate @ K.m.solution Hiring

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Guest Service Associate

K.m.solution Hiring
3 to 8 Yrs
Multinational, Abroad
2 years ago
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Job Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Guest Service Representative Responsibilities:

    Greeting guests upon arrival and making them feel welcomed.
    Administering check-ins and check-outs.
    Providing front desk services to guests.
    Assigning rooms and taking care of administrative duties.
    Delivering mail and messages.
    Processing guest payments.
    Coordinating with bell service and staff management.
    Being a source of information to guests on various matters such as transport and restaurant advice.
    Processing meal and beverage requests.
    Accommodating general and unique requests.
    Diffusing conflict or tense situations with guests.

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: F&B ServiceFront Office / Guest Relations
Functional Area: Not Applicable
Role/Responsibilies: Guest Service Associate

Contact Details:

Company: Priya Enterprises
Location(s): Multinational, Abroad

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Keyskills: communication skills adaptability flexibility business sense problem solving ability

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

K.m.solution Hiring

Guest Service Associate @ K.m.solution Hiring

Home > F&B ServiceFront Office / Guest Relations