Telecaller
- Debt Care Enterprises
- 1 - 3 Years
- Hyderabad
- 4 years ago
- Email to a friend
- Report this job
Job Description
Job Description :Telecaller: Telengana & AP
Roles and Responsibilities :
-Manage large amounts of outgoing phone calls
-Fluency in English, Telugu, Hindi
-Recovery of Payments
-Identify and assess customers needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers.
Roles and Responsibilities :
-Manage large amounts of outgoing phone calls
-Fluency in English, Telugu, Hindi
-Recovery of Payments
-Identify and assess customers needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers.
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: SalesRole Category: TelesalesRole/Responsibilies: TelecallerContact Details:
Company: Debt Care EnterprisesLocation(s): Hyderabad+ View Contact
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Debt Care Enterprises
Debt Care Enterprises Private Limited is a collections company founded in 2008. We execute focused strategies using today’s technology and provide solutions for Pre and Post charge off projects for credit issuers and debt buyers. We service a wide range of clients in the banking, financial se...
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