Roles and Responsibilities
Customer support- Installation
Managing installation and commissioning
Understanding customer product and site requirements
Resolving issues at customer site
Ensure that guidelines and standards of work expected by Saksham are understood and met
Provide training to customers on operating the equipment
Provide supervisory and technical support to colleagues and communicate with staff at all levels
Understanding new equipments/technology
Understanding new technology and equipment
Sales
To generate AMC revenue
To generate Service revenue
To generate Spares revenue
To generate sales enquiry
To generate and attend courtesy call
After Sales Service
Repair of faulty equipment both on site and in office
Adequate courtesy, free service calls
Coordination
Coordination with OPD and Sales
Team management
Co-ordination and co-operation with service team to achieve targets
Ensure on time and accurate documentation
Reports and MIS
On time documentation filing
Requirements:
Desired Candidate Profile
Qualification: B.Sc./Diploma holder /B.E in ECE, EEE, EIE, ITI.
Gender: Male
Location: Delhi/Ahmedabad/Mumbai.
Experience: Minimum 2 to 4 years servicing experience on Pharmaceutical or Biotechnology laboratory equipment
PRODUCTS: Lab Equipment
CUSTOMERS: Life Science and Healthcare companies / Research Institutes / Pharma Companies If Interested please forward your updated CV on **@sa****m.co.in/***@sa****m.co.in.

Keyskills: PQ OQ service engineering installation IQ Equipment Qualification After Sales Service
Founded in the year 1992 with an objective to provide quality instruments with special emphasis on after sales service supportOne of the leading and distinguished suppliers of World Class Laboratory, Process & Medical Equipment's With 30 years of experience, our range of products are ac...