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Sr. Svc Mgmt Anlyst - Chennai - BNY Mellon - 3

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 Sr. Svc Mgmt Anlyst - Chennai - BNY Mellon - 3

Job Description

  • Responsible for supporting senior analysts and process leads in development and maintenance of ITSM processes, training, requirements management, and testing

  • Assists process leads and senior analysts with activities required to develop, implement and maintain processes and tools
  • Under direction of management, produces ad-hoc and scheduled reports, drafts process flows, user stories, develops test scripts, conduct testing, participates in migrations, and updates relevant documentation
  • Escalates issues to process leads and senior analysts

  • Identifies areas for improvement in the process and supporting technology
  • Under direction of management provides early-live support when the process and/or supporting technology changes are introduced
  • Continuously improves ITSM process and tools knowledgeContributes to the achievement of organizational objectives and assists with implementation of processes and tools and execution of relevant activities
  • Bachelors degree in computer science or a related discipline, or equivalent work experience

  • 3-7 years of experience in IT; experience in the financial services industry is a plus


Technical Skills - Java , Angular, PL/SQL Web technologies

Job Classification

Industry: Banking
Functional Area: Consulting,
Role Category: IT Consulting
Role: IT Consulting
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: BNY Mellon
Location(s): Chennai

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Keyskills:   Computer science Training Web technologies Test scripts ITSM Manager Technology PLSQL Representative Management Financial services

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BNY Mellon

BNYMellonInternationalOperations(India) PrivateLim ited BNY Mellon is an investments company with more than USD 33 Trillion assets under custody. We provide investment management; investment services and wealth management that help institutions and individuals succeed in markets all over the wo...