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Kotak Mahindra Bank || RO & RM || Delhi

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 Kotak Mahindra Bank || RO & RM || Delhi

Job Description

Interested candidates can share the resume with me at hi*************a@ko**k.com.


Job Description for Relationship Officer


JOB ROLE :

Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.

Speed and efficiency of service given

Sales targets for banks and investment products.

Going beyond the professional need of the customer by providing other products. Enhancement of customer value

Cross-sale of asset products

Back-up to relationship managers holding HNI relationship

Customer acquisition through referrals


JOB REQUIREMENT:

Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew

Thorough understanding of banking

Customer Retention

Cost Efficiency Through Process


Job Description for Relationship Manager


JOB ROLE :

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

Sources new bank customers through external individual efforts and acquisition channel.

Cross sells bank products to existing set of Branch customers which are mapped.

Informs customers of new products or product enhancements to further expand the banking relationship.

Plans and conducts special sales initiatives and events for prospective and existing clients.

Coordinates with other group companies to provide seamless access to other products.

Maintains complete relationship record for assigned customer accounts.

Tracks customer complaints/queries and turnaround times for customer satisfaction


JOB REQUIREMENT:

Customer orientation

AMFI / IRDA certified is preferred


Job Classification

Industry: Banking
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Kotak Mahindra
Address: 27BKC,,C-27, G Block,Bandra Kurla Complex,Bandra E, ast, MUMBAI, Maharashtra, India
Location(s): Delhi, NCR

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Keyskills:   Sales Saving Account Current Account Branch Banking

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Kotak Mahindra

A 100% subsidiary of India's fastest growing bank, Kotak Mahindra Bank Ltd., Kotak Mahindra General Insurance was established to service the growing non-life insurance segment in India. At Kotak Mahindra General Insurance, we value customer service, quality, and innovation above everything else....