Interested candidates can share the resume with me at hi*************a@ko**k.com.
Job Description for Relationship Officer
JOB ROLE :
Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
Speed and efficiency of service given
Sales targets for banks and investment products.
Going beyond the professional need of the customer by providing other products. Enhancement of customer value
Cross-sale of asset products
Back-up to relationship managers holding HNI relationship
Customer acquisition through referrals
JOB REQUIREMENT:
Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
Thorough understanding of banking
Customer Retention
Cost Efficiency Through Process
Job Description for Relationship Manager
JOB ROLE :
Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.
Sources new bank customers through external individual efforts and acquisition channel.
Cross sells bank products to existing set of Branch customers which are mapped.
Informs customers of new products or product enhancements to further expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and existing clients.
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction
JOB REQUIREMENT:
Customer orientation
AMFI / IRDA certified is preferred
Keyskills: Sales Saving Account Current Account Branch Banking
A 100% subsidiary of India's fastest growing bank, Kotak Mahindra Bank Ltd., Kotak Mahindra General Insurance was established to service the growing non-life insurance segment in India. At Kotak Mahindra General Insurance, we value customer service, quality, and innovation above everything else....