Unit Manager - Kakinada ( For Multiplex ) Only
- Oasis Human Resource
- 10 to 18 Yrs
- Kakinada
- 2 years ago
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Job Description
Job description
Roles and Responsibilities
FUNCTIONAL RESPONSIBILTIES: Maximizing Revenue and Market Share: a) Maximizing Foot falls/ ATP/RPP/Revenue/Advertisement Revenue. b) Accurate Competition Review and Analysis of Box Office Ticket rates and Refuel (Food & Beverages) Rates and take steps to maximize Market Share. c) Implementation of Optimized programming resulting in maximizing Revenue.
Managing Costs and Maximizing EBITDA: a) Enable management of Unit costs Vis a Vis Budgets / Targets. b) Maximizing EBITDA by managing costs. c) Analyze monthly P&L, investigate variances and takes corrective actions. Ensure collection of receivables within the due date.
Guest Satisfaction: a) Ensuring guest satisfaction by achieving high levels of Service Standards. b) Ensure 100% Mystery Audit Scores. Maximizing Guest Interactions and achieve Incremental Guest data base. c) Ensure the team handles the complaints efficiently. Highest levels of standards with Zero repetition of Guest Complaints.
Guest Satisfaction: a) Ensuring guest satisfaction by achieving high levels of Service Standards. b) Ensure 100% Mystery Audit Scores. Maximizing Guest Interactions and achieve Incremental Guest data base. c) Ensure the team handles the complaints efficiently. Highest levels of standards with Zero repetition of Guest Complaints.
Mall Management and Relationship: Liasioning with Mall owners and timely closure of Issues by maintaining a cordial business relationship.
- Unit Finance SOPs, Inventory and Yield: a) Ensure that Yield (including batch test and wastages) of popcorn and calibration of Coke and Tea/Coffee Machine is managed as per standards. (Wastages %age of all other Items in REFUEL Need to be managed as per Standard.) b) Ensure complete adherence to CASH SOPs Manage PAR stock at the Stores to optimize use of funds allocated to Inventory of Items. Ensure no cases of Non availability of stocks arise in Unit Operations.
- SOPs, Upkeep and Maintenance / Safety: a) Ensuring 100% implementation of SOP & Custodians of all departmental SOP in the unit. b) Upkeep and Maintenance of property - (as per Housekeeping and Engineering Standards), with important issues pertaining to Rest Rooms, Seats and Firefighting systems. c) Ensure that the unit must adhere to 100% Safety/security systems.
- Legal Requirements: a) Ensure 100% Fulfillment of legal compliances and safety requirements. b) Maintain efficient communication with Projection department, pertaining to Sound and Screening quality. c) Ensure Timely Payment of Statutory and facility bills.
Training: Responsible to imparting minimum days training per employee as per SOP
Desired Candidate Profile
Bachelors Degree in Hotel Management / Any Specialization in F&B or hospitality related field
10 plus years of experience in high volume and/or multi-unit theatre, retail or restaurant operations
Fluent in Telugu language
Contact Person
Laxmi Ghosh
OASIS
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Employement Category:
Employement Type: Full timeIndustry: Media / Dotcom / Entertainment
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Unit Manager - Kakinada ( For Multiplex ) Only
Contact Details:
Company: Oasis Human ResourceLocation(s): Kakinada
Keyskills: hotel management bhm hospitality food operations retail restaurant telugu andhra pradesh kakinada
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