Walk-in For order Management skill at Bangalore on 19th May Infosys BPM
- Infosys
- 1 - 3 Years
- Bengaluru
- 4 years ago
- Email to a friend
- Report this job
Job Description
Greeting from Infosys BPM Ltd.,We are hiring for Order Management skills and please walk-in for interview on 19th May at Bangalore location
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
Req ID for registering the profile: PROGEN-HRODirect-127162
https://career.infosys.com/joblistcompanyhiringtype=BPM&countrycode=IN
Interview details
Interview Date: 19th May 2022 (Thursday)
Interview Time: 10 AM till 12.30 PM
Interview Venue:
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078
Landmark: Near Sindoor Convention Hall
Things to remember while entering the campus
Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
Please wear masks, & follow Covid protocols
Documents to Carry:
Carry a print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Role Designation: Order Management S&P
Job location: Bangalore
Shifts : 24*7
Experience : 1+ years
Job Responsibilities:
Processing of Transactions received from the customers, partners etc.
Handling of partners calls/chats and provide resolutions for their queries raised
Ensuring requests are handled well within the SLAs agreed and with utmost quality
Required Skill Set:
Graduate /Post Graduate in Arts/Commerce
1-2 years of experience in Quote to Cash Domain is preferable but not mandatory
Basic computer skills in MS office
Professional Competencies:
Client Centricity and Metric Management :
Exhibits working knowledge of complaint handling procedures adequate to understand when to escalate matters and to whom. Shows basic awareness of client business and key processes to relate own area of work to client outcomes
Quality, Knowledge management:
Shows awareness and usage of Standard operating procedure and updates management
Demonstrates basic understanding of Audit plans
SLAs and performance management:
Demonstrates basic understanding of data elements (Transactional level details, SLA parameters at the individual level)
Behavioral Competencies:
Customer Orientation:
Seeks to understand customer needs and builds credibility
High impact communication:
Structure thoughts, uses simple words and is proficient in both written and oral English
Analytical ability: Breaks down problems into its constituent parts to get a better understanding of issues. Evaluates the available solution options while solving problems
Others:
Flexible to work in any shifts. Should be flexible to work on weekends/ extended working hours during month-ends/ quarter/ year-ends
Working knowledge of any of the ERP systems (Oracle / SAP etc.)
Documents to Carry:
Carry a print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Recruitment team.
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Other Customer ServiceRole/Responsibilies: Walk-in For order Management skill at Bangalore on 19th May Infosys BPMContact Details:
Company: InfosysLocation(s): Bengaluru+ View Contact
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Infosys
Founded in 1976, HCL Infosystems Ltd has established itself as Indias premier hardware, services and ICT systems integration company offering a wide spectrum of products which include - Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specializ...
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