Job Description
Handles customer requests for telecommunications support including moves, adds, changes, repairs and inquiries.
Troubleshoots major telecommunications issues.
Identifies and manages telecommunications projects.
Provides design and software support for PBX, voice mail, voice network, and video systems.
Manages vendor activities and verifies expenses relating to day-to-day support requirements.
Participates on project teams for larger telecommunications project initiatives and periodically takes a lead project role.
Defines and updates departmental telecommunications documentation and databases.
Audits telecommunications expenses and may recommend expense reduction initiatives.
Provides customer liaison role for day-to-day support activities and/or critical telecommunications functions.
Proposes technical network and equipment system solutions for customer business requirements or cost reductions.
Writes business correspondence for recommendations, project support and customer service purposes.
Conducts customer meetings and one-on-one presentations regarding applicable communications systems.
Interfaces with vendors on new technology and system updates.
Other related duties assigned as needed.
Please find the below career link and upload the resume
https://fis.wd5.myworkdayjobs.com/SearchJobs/job/IND-HRYN-402/Telecommunications-Engineer-I_JR0195562
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: System Administrator
Role/Responsibilies: Telecom Engineer
Contact Details:
Company: FIS Global Business
Location(s): Mumbai