Hiring For Customer Care Associate in Jaipur and Mohali
Responsibilities
Answer Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications
Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation.
Requirements
- Strong Communications Skills
- Ability To Listen And Problem-Solve
- Strong Interpersonal Skills
- Ability To Perform Under Pressure
- Basic Computer Skills
- Handling Customer Over The Call
- Customer Care
- Excellent Communications Required
- Salary up to 29 CTC
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Keyskills: bpo chat voice communications skills