conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: Sales / BDBack Office Operations Functional Area: Not ApplicableRole/Responsibilies: Hiring for Customer support executive