Job Description
Responsibilities
Supporting end customers via various communication channels including - mails, live chat, and social media and on calls.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions as per agreed communication guidelines and defined policies.
Required Skills:
Excellent written and verbal communication skills.
Exemplary people and communications skills.
Minimum 6 months to 3+ years of experience working as Customer Support Executive, approachable, and a team player with a learning and forward-thinking mindset.
Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.
Only Graduates can apply.
5days working / Day shift.
To apply Contact Sharukh@ 7760984***
Employement Category:
Employement Type: Full time
Industry: Banking
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Hiring For Digital Banking / Csr / Tsr / Sales / To Apply Call@ 7760984***
Contact Details:
Company: Inspiration Manpower
Location(s): Bengaluru